Refund policy
REFUND AND RETURNS POLICY
Our return and refund policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable):
- Items with obvious signs of use.
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed and a credit will automatically be applied to your original method of payment within the applicable processing period.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company or payment provider, as it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at:
Email: krionkartsales@gmail.com
Phone: 9998281265
SALE ITEMS
Unless otherwise specified, sale or discounted items may not be eligible for a refund. Please check the product or offer terms before placing your order.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at:
Email: krionkartsales@gmail.com
Phone: 9998281265
Approved exchange or return products should be sent to:
KRIONKART
Near Samta Police Chowki,
Samta J-205 SPH,
Vadodara, Gujarat 390023
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you may receive a gift credit for the value of your approved return. Once the returned item is received and approved, the applicable gift credit will be issued.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, any approved refund will be issued to the original purchaser.
SHIPPING
To return your product, please send the approved return to:
KRIONKART
Near Samta Police Chowki,
Samta J-205 SPH,
Vadodara, Gujarat 390023
Unless the return is due to a defective, damaged, incorrect, or wrongly delivered product, you will generally be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the applicable return shipping cost may be deducted from your refund where permitted.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over INR 5,000, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item until it has been delivered to us.
CONTACT INFORMATION
For any questions regarding refunds, returns, exchanges, or shipping, please contact:
KRIONKART
Email: krionkartsales@gmail.com
Phone: 9998281265
Address: Near Samta Police Chowki, Samta J-205 SPH, Vadodara, Gujarat 390023